1. Introduction

Welcome to kotaai.in (the “Website”). These Terms & Conditions (“Terms”) govern your use of the Website and your purchase of any products or services offered. By accessing or using the Website, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use this Website. By using the Website, you represent that you meet these requirements.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use.

4. Products and Orders

• All orders are subject to acceptance and availability.
• Prices, availability, and offers are subject to change without prior notice.
• We reserve the right to limit quantities or discontinue products at any time.

5. Account & Registration

If you create an account on the Website, you must provide accurate information. You are responsible for keeping your account credentials confidential. Kotaai reserves the right to suspend or terminate your account for any violation of these Terms.

6. Payments

Payments for products and services will be processed through secure third-party payment gateways. By submitting payment information, you authorize Kotaai to charge your chosen payment method.

7. Returns & Refunds

Our Returns & Exchange Policy (linked on the Website) is part of these Terms and outlines how products can be returned or exchanged.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Kotaai or its licensors and is protected by intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, Kotaai shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website.

10. Indemnification

You agree to indemnify, defend, and hold Kotaai harmless from all claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Website or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in India.

12. Changes to Terms

Kotaai may modify these Terms at any time without notice. Updated Terms will be posted on the Website, and your continued use constitutes acceptance.